Guarantee Policy: A guaranteed reservation assures you of a room even if you check in very late. All reservations must be guaranteed to a valid credit card. You must sign terms and conditions by clicking the link to continue your reservation.
Cancellation Policy: Cancellations for a hotel room reservation must be received one week prior to arrival. Except for Mardi Gras and Mega Conference. If cancellation of a guaranteed reservation is not received by the required date, we will charge for the entire stay. Please email info@malagainn if you would like to cancel. You may call the front desk to cancel but please make sure you recieve a cancellation email to confirm. If you call the front desk and do not recieve a cancellation via email, we will not honor the cancellation. We do not accept cancellations for Mardi Gras 2024 later than December 20, 2023. We seek payment for the full reservation on December 20, 2023. Please be aware that we do not offer refunds during Mardi Gras or Mega Conference for any reason barring an act of God. If we feel a credit is in order, we can offer credit towards a stay that is not a black out date. Mardi Gras 2024 is January 12-14, 19-21, 26-28 and February 1-15. Mega Conference 2024 is 8-13. Mega Conference is a 5 night minium. Cancellations cannot be made after June 8 2024. Credit Cards that are declined may receive a cancellation without notice.
Payments: We do not accept cash at the front desk. All reservations must have a valid, major credit card on file.
We are a non smoking property.
Check-in: Begins at 3:00 pm and check out is 11:00 am
Parking: Only one car per room with an authorized parking tag in window sujbect to tow. Do not park in handicapped spots without a decal. Do not park anywhere there is a no parking sign.
Our Park and Cruise package is our daily room rate plus $7 per day.
General: Your guests must be listed on your reservation and must have an ID. No one under 21 can be in a room without an adult. No one under 21 is allowed in the bar. Children in the public areas must be supervised. Due to safety concerns, No Running will be allowed on property. Please do not let your children climb on the fountain. Adults, also please do not climb on the fountain. No Sitting on rails or banisters. No leaving drinks on banisters. Please make sure your cooler is placed on a towel while in your room. No silly string, smoke bombs, fireworks, sparklers, candles or stink bombs allowed on property. No cooking or heating of food in rooms. This includes use of crock pots, hot plates and microwaves. Use of horns on the property are not allowed unless you can actually play. We do charge for damage to the room. Please be respectful of our historic inn. Do not use our towels or other linens to remove make up or clean up spills. Smoking in room is a $250 charge. Safety is our top priority.
